Privacy Policy

Effective Date: September 23, 2026

At Shipco Mart Inc (“Shipco Mart,” “we,” “our,” or “us”), accessible through https://www.shipcomart.com/, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, contact us, or otherwise interact with our services. This Privacy Policy explains what information we collect, how we use and protect it, when we may share it, and the choices available to you regarding your personal information.

By accessing or using Shipcomart.com, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, you should discontinue use of our website and services.

Information We Collect

We may collect personal information that you voluntarily provide when you browse our website, create an account, place an order, contact customer service, subscribe to communications, participate in promotions, submit a review, or otherwise interact with Shipco Mart.

Depending on how you interact with our website, the information we may collect can include your name, email address, telephone number, billing address, shipping address, account information, order details, payment-related information, communication preferences, and information that you provide when communicating with our customer service team.

When you place an order, we collect information necessary to process and fulfill the transaction. This may include the products you purchase, product quantities, order value, shipping details, billing information, order history, payment status, delivery information, returns, refunds, and other information associated with your transaction.

Payment information may be processed through third-party payment providers and payment services available through our ecommerce platform. We may not directly store complete payment card information on our own systems when payment processing is handled by a third-party payment provider.

Information Collected Automatically

When you visit Shipcomart.com, certain information may be collected automatically through your browser, device, cookies, pixels, and similar technologies. This information may include your IP address, browser type, operating system, device type, referring website, pages viewed, links clicked, approximate location information, date and time of your visit, and information about how you interact with our website.

This information helps us understand how visitors use our website, maintain website functionality, identify technical problems, improve website performance, protect against fraudulent or unauthorized activity, and improve our products and services.

Cookies and Similar Technologies

Shipcomart.com may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain shopping cart information, understand website usage, improve the customer experience, and support advertising or marketing activities where applicable.

Cookies are small data files stored on your device by your web browser. Some cookies are necessary for the website to operate properly, while others help us understand website traffic and user behavior.

You may be able to control or disable certain cookies through your browser settings. Disabling some cookies may affect the functionality or availability of certain features of our website.

How We Use Your Information

We use personal information for legitimate business and operational purposes. This may include processing and fulfilling orders, processing payments, arranging shipping and delivery, providing customer support, managing customer accounts, communicating about orders, processing returns and refunds, responding to inquiries, preventing fraud, maintaining website security, improving our website, analyzing website performance, improving products and services, maintaining business and financial records, and complying with applicable legal obligations.

We may also use information to send transactional communications, including order confirmations, payment notifications, shipping updates, delivery information, account notifications, service announcements, and communications necessary to complete or manage your transaction.

Where permitted by applicable law and consistent with your preferences, we may use your information to send promotional communications about products, discounts, offers, new products, sales, or other information that may be relevant to your interests.

Customer Accounts

If you create an account with Shipco Mart, we may collect and maintain information necessary to manage your account. This may include your name, email address, account credentials, order history, saved addresses, and other account-related information.

You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been accessed without authorization.

Order and Transaction Information

When you purchase products from Shipcomart.com, we collect information necessary to process your transaction and provide the requested products or services. This may include your identity and contact information, shipping and billing information, purchased products, quantities, order totals, transaction status, delivery information, and information relating to returns, exchanges, refunds, or customer support.

We may retain transaction information for as long as reasonably necessary for legitimate business purposes, including accounting, tax, customer service, fraud prevention, dispute resolution, legal compliance, and recordkeeping.

Payment Information

Payments made through Shipcomart.com may be processed by third-party payment providers and payment services. Depending on the payment method you select, payment information may be collected directly by the applicable payment provider.

We use payment services and ecommerce technology providers to facilitate transactions and may receive limited payment-related information necessary to confirm and manage an order. Payment providers may independently process your information according to their own privacy policies and terms.

We do not request that customers send complete payment card numbers, passwords, security codes, or other sensitive payment credentials to us through email, social media, or ordinary customer-service messages.

Shipping and Delivery Information

To fulfill and deliver your order, we may provide necessary information to shipping companies, carriers, fulfillment providers, warehouses, suppliers, distributors, or other service providers involved in delivering your purchase.

Information provided for shipping may include your name, shipping address, telephone number, email address, order number, and information necessary to complete delivery.

We may use third-party fulfillment or shipping services to process and deliver certain orders. These providers may process personal information only to the extent reasonably necessary to perform their services.

Customer Service and Communications

When you contact Shipco Mart through email, contact forms, telephone, social media, or other communication channels, we may collect and retain information contained in your communication.

This may include your name, contact information, order information, questions, complaints, requests, product information, and other information you voluntarily provide.

We use this information to respond to your questions, provide customer service, investigate issues, process requests, improve our services, and maintain appropriate business records.

Marketing Communications

Where permitted by applicable law, we may use your contact information to provide promotional communications about Shipco Mart products, special offers, discounts, sales, new products, and other marketing information.

You may unsubscribe from promotional email communications by using the unsubscribe mechanism included in the applicable communication or by contacting us.

Please note that opting out of promotional communications does not necessarily prevent us from sending important transactional or service-related communications, such as order confirmations, shipping notifications, account notices, security notifications, or communications concerning an existing transaction.

Analytics and Website Improvement

We may use analytics and similar technologies to understand how visitors use Shipcomart.com, which pages receive traffic, how customers navigate the website, how our website performs, and how we can improve the customer experience.

Analytics providers may collect information about your device, browser, IP address, interactions with our website, and other technical or usage information in accordance with their own privacy policies and applicable requirements.

Advertising and Remarketing

We may use advertising and remarketing technologies provided by third-party platforms to promote our products, measure advertising performance, understand campaign effectiveness, and display relevant advertisements.

Depending on the technologies implemented on our website, third-party advertising providers may collect information about your interactions with our website through cookies, pixels, tags, or similar technologies.

We do not intend to use personal information for advertising purposes in a manner prohibited by applicable privacy laws. Where applicable, you may have choices regarding targeted advertising and certain types of data sharing.

Information We Share With Service Providers

We may share personal information with third-party companies and service providers that help us operate our business and provide services to customers.

These providers may include ecommerce technology providers, payment processors, shipping and delivery companies, fulfillment providers, warehouses, suppliers, distributors, website hosting providers, analytics providers, marketing service providers, customer service providers, fraud-prevention services, information technology providers, security providers, and professional advisers.

We seek to limit information shared with service providers to information reasonably necessary for them to perform the services for which they have been engaged.

Information Shared With Suppliers and Fulfillment Partners

Some products may be fulfilled through suppliers, distributors, manufacturers, warehouses, or other fulfillment partners. Where necessary to process and deliver an order, we may provide relevant customer and order information to the applicable fulfillment partner.

The information shared may include your name, shipping address, telephone number, email address, order information, and other information reasonably necessary to fulfill your purchase.

Such providers may process information according to their own privacy practices and applicable legal requirements.

Health-Related Products and Sensitive Information

Shipco Mart may offer products that can relate to personal care, health, wellness, nutrition, infection prevention, incontinence care, pharmaceutical or healthcare-related needs, or other sensitive areas.

Customers may voluntarily provide information about their personal circumstances when communicating with us or purchasing certain products. Depending on the circumstances, information about a product purchase or inquiry could potentially reveal information about an individual’s health or personal needs.

We use information associated with healthcare-related or personal-care products for legitimate purposes such as processing orders, fulfilling purchases, providing customer support, handling returns and refunds, preventing fraud, maintaining business records, and complying with applicable legal obligations.

Customers should avoid voluntarily providing unnecessary medical, diagnostic, prescription, or other sensitive information when it is not required to complete their request or transaction.

Incontinence Products

If Shipco Mart offers incontinence products or related personal-care products, information concerning purchases of these products may be considered sensitive by customers.

We may process order information associated with these products to fulfill orders, arrange delivery, provide customer service, process returns or refunds, respond to inquiries, prevent fraud, and maintain appropriate business records.

We do not require customers to disclose medical information merely to purchase a product unless such information is necessary for a particular transaction or service.

Nutrition and Feeding Products

If Shipco Mart offers nutrition, feeding, dietary, or related healthcare products, we may process information associated with customer orders and inquiries involving those products.

Customers should provide only information that is necessary for their purchase or customer-service request. We may use such information to process orders, fulfill products, respond to customer inquiries, manage returns or refunds, and provide requested support.

Shipco Mart does not provide medical diagnosis or treatment through its ecommerce website. Customers should consult an appropriately qualified healthcare professional for medical advice regarding nutrition, feeding, dietary requirements, medications, or medical conditions.

Infection Prevention Products

Shipco Mart may offer products intended for hygiene, infection prevention, personal protection, cleaning, sanitation, or related purposes.

Information associated with orders for these products may be used for order processing, payment processing, fulfillment, shipping, customer service, returns, refunds, fraud prevention, and other legitimate business purposes.

Pharmaceutical and Healthcare Products

If Shipco Mart offers pharmaceutical, over-the-counter, healthcare, or related products, we may process information necessary to fulfill purchases and comply with applicable laws and regulatory requirements.

Where a product or transaction requires additional information, we may request information that is reasonably necessary for the applicable transaction. Customers should not provide prescription information, medical records, diagnoses, or other sensitive medical information unless specifically requested through an appropriate and secure process.

Product information provided on our website is not intended to replace advice from a qualified healthcare professional. Customers should consult a physician, pharmacist, or other appropriately qualified healthcare professional before using products where professional medical advice is appropriate.

HIPAA and Healthcare Privacy

Shipco Mart sells products that may be associated with healthcare, personal care, nutrition, infection prevention, incontinence care, or other health-related needs. However, the fact that a business sells healthcare-related products does not by itself mean that the business is a covered entity or business associate under the Health Insurance Portability and Accountability Act.

Unless expressly stated otherwise, Shipco Mart does not represent that Shipcomart.com is a HIPAA-covered entity, business associate, or HIPAA-compliant healthcare provider.

We nevertheless recognize the importance of protecting information that customers may consider sensitive and seek to handle personal information responsibly and in accordance with applicable privacy and data-protection laws.

Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

These measures may include access controls, security procedures, secure connections, authentication controls, monitoring, service-provider safeguards, and other security practices appropriate to the nature of the information and the services we provide.

However, no internet transmission, electronic storage system, website, or method of data transmission can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect information, we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing products and services, maintaining customer accounts, processing transactions, preventing fraud, resolving disputes, maintaining business records, complying with legal and regulatory obligations, and enforcing agreements.

The length of time information is retained may vary depending on the nature of the information, the purpose for which it was collected, applicable legal requirements, and legitimate business needs.

When information is no longer reasonably required, we may delete, anonymize, aggregate, or otherwise dispose of it in accordance with applicable requirements and our internal practices.

Legal Disclosure of Information

We may disclose personal information when we believe disclosure is reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, subpoenas, governmental requests, or other lawful requirements.

We may also disclose information when reasonably necessary to protect the rights, property, safety, or security of Shipco Mart, our customers, service providers, or other individuals; investigate fraud or abuse; detect security incidents; enforce our terms and policies; or protect against illegal or unauthorized activity.

Business Transfers

If Shipco Mart becomes involved in a merger, acquisition, reorganization, financing, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

If ownership or control of the business changes, information may continue to be handled according to applicable privacy requirements and the privacy practices communicated to customers.

Third-Party Websites

Our website may contain links to third-party websites, applications, services, manufacturers, suppliers, payment providers, shipping providers, social media platforms, or other external resources.

We are not responsible for the privacy practices, content, security, or policies of third-party websites that we do not control. When you leave Shipcomart.com or interact with a third-party service, we recommend reviewing that third party’s privacy policy and terms before providing personal information.

Social Media

Shipco Mart may maintain or use social media accounts and may provide social media links or features on our website.

If you interact with us through a social media platform, the information you provide may also be processed by that platform according to its own privacy policy and terms. We encourage customers to review the privacy settings and policies of the social media platforms they use.

User Reviews and Public Content

If you submit a product review, testimonial, comment, photograph, or other content that is intended to be publicly displayed, the information you submit may become publicly available.

Customers should avoid including unnecessary personal, medical, financial, prescription, or other sensitive information in public reviews or other publicly accessible content.

Children’s Privacy

Shipcomart.com is not intended to knowingly collect personal information from children where prohibited by applicable law.

We do not knowingly request personal information from children for purposes that require parental consent unless the applicable legal requirements have been satisfied. If you believe that a child has provided personal information to us in circumstances where such collection is not permitted, please contact us so that we can review and take appropriate action.

Your Privacy Rights

Depending on where you live and the privacy laws applicable to you, you may have certain rights regarding your personal information.

These rights may include the right to request access to personal information we maintain about you, request correction of inaccurate information, request deletion of certain information, request information about how your personal information is used or shared, object to certain processing activities, request restriction of certain processing, request portability of certain information, or withdraw consent where processing is based on consent.

You may also have the right to opt out of certain marketing communications or certain forms of targeted advertising where applicable.

The availability and scope of these rights vary according to applicable law. Some requests may be subject to legal exceptions, verification requirements, or other limitations.

California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws. Depending on the circumstances, these rights may include rights to know or access certain personal information, request correction, request deletion, and opt out of certain forms of personal information sharing or targeted advertising.

Where applicable, California residents may also have rights concerning sensitive personal information and may have the right not to receive discriminatory treatment for exercising applicable privacy rights.

Because privacy rights depend on the specific circumstances and the information-processing activities involved, requests will be evaluated according to applicable California law.

United States State Privacy Rights

Residents of other U.S. states may have additional privacy rights under state-specific privacy laws. These rights and applicable exemptions vary depending on the state and the circumstances.

Where required by applicable law, Shipco Mart will provide the rights and procedures required for eligible individuals to submit and exercise applicable privacy requests.

Do Not Sell or Share Personal Information

Shipco Mart does not intend to sell personal information for monetary consideration in the ordinary meaning of the term.

However, certain website technologies, advertising services, analytics tools, or marketing technologies may involve activities that are considered “sharing” or “selling” personal information under particular state privacy laws, even where the business does not receive direct monetary payment for the information.

Where applicable law provides customers with a right to opt out of certain data sharing, selling, or targeted advertising activities, we will provide appropriate mechanisms to exercise those rights.

Data Deletion Requests

You may contact us to request deletion of personal information that we maintain about you, subject to applicable legal and business requirements.

We may need to verify your identity before completing a request. Certain information may need to be retained when required by law, necessary to complete a transaction, necessary to resolve a dispute, required for security or fraud prevention, or otherwise subject to a legal exception.

Accuracy of Information

We take reasonable steps to maintain accurate information for legitimate business purposes. You may contact us if you believe that information associated with your account or transactions is inaccurate or needs to be updated.

We may request additional information to verify the requested change and protect against unauthorized modifications.

Marketing Opt-Out

You may choose not to receive promotional communications from us by following the unsubscribe instructions included in promotional emails or by contacting us directly.

Even after opting out of marketing communications, you may continue to receive necessary transactional communications relating to orders, payments, deliveries, account security, customer-service requests, or other services you have requested.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Effective Date” or “Last Updated” date shown at the beginning of this Privacy Policy. Where required by applicable law, we may provide additional notice regarding material changes.

We encourage customers to review this Privacy Policy periodically to remain informed about how we collect, use, and protect personal information.

Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact Shipco Mart Inc through the contact information provided on Shipcomart.com.

When submitting a privacy request, please provide enough information for us to understand and process your request. We may need to verify your identity before providing access to, correcting, or deleting certain personal information.

Effective Date

This Privacy Policy is effective as of September 23, 2026. Shipco Mart Inc may update this Privacy Policy when necessary to reflect changes in our services, business operations, technology, or applicable privacy requirements.